Surakarta, Central Java, Indonesia
Summary
Managed multi-faceted roles in IT support, financial clearing, trade finance, and credit administration, ensuring operational efficiency and compliance within a dynamic banking environment.
Highlights
Provided comprehensive IT support, resolving an average of 30+ daily technical issues for internal staff, enhancing system uptime and user productivity by 15%.
Managed daily clearing operations, ensuring accurate and timely processing of transactions, contributing to a 99.5% accuracy rate in financial settlements.
Supported trade finance activities, facilitating smooth execution of import/export transactions and maintaining documentation for over 50 international trade deals monthly.
Administered credit processes, including application review and documentation, supporting the timely disbursement of loans and maintaining a low error rate in credit data.